This page is written in plain language for practical website use. It should receive final review appropriate to the business before production launch.
Introduction
These Terms & Conditions apply to this website and to preliminary communications with Flipper Digital Media. A signed proposal, statement of work, quotation or other written agreement may add to or replace parts of these terms for a specific engagement.
Website usage
You may use this website to learn about our capabilities and contact us about legitimate business requirements.
You must not attempt to disrupt the website, access restricted systems, submit malicious material, impersonate another person, or use the site in a way that is unlawful or harmful.
Services
We may provide digital strategy, paid advertising, website design, performance marketing, analytics, hospitality property management, operational systems, staff and guest-experience support, and related services. The exact deliverables, responsibilities and working method are defined in the applicable written proposal or management agreement.
Enquiries and communications
Submitting a form, sending a message, calling or contacting us through WhatsApp does not by itself create a client relationship or guarantee that we can accept the work.
You are responsible for providing accurate contact and project information. We may use the supplied details to understand the requirement and reply through an appropriate channel.
Project scope
Project scope, deliverables, revisions, dependencies, milestones and exclusions should be documented before work begins. Requests outside that agreed scope may require a revised timeline, fee or separate approval.
Fees and payments
Professional fees, taxes, payment stages and due dates are set out in the applicable quotation or agreement. Work may depend on receipt of an agreed advance, milestone payment or third-party cost.
Any late-payment consequence must be stated in the relevant agreement rather than assumed from this website.
Advertising budgets
Advertising spend paid to Meta, Google or another platform is separate from our professional fee unless a written proposal expressly states otherwise.
The client remains responsible for approving budgets and maintaining an eligible payment method. Platform charges, taxes, credits and refunds are governed by the platform’s own terms.
Third-party platforms
Advertising, analytics, hosting, domain, email, social media and other third-party services operate under their own policies and technical rules.
We cannot control platform approvals, suspensions, outages, algorithm changes, billing decisions or feature availability, but we can help manage configurations within the agreed scope.
Client responsibilities
Clients should provide timely approvals, accurate business information, lawful content, required access and any licences or permissions needed for supplied assets.
For hospitality management, the agreement must identify the management scope, staff and employment arrangements, owner approvals, property access, reporting and each party’s operating responsibilities.
The client is responsible for reviewing factual claims, prices, offers, legal notices and regulated content before publication.
Intellectual property
Ownership and licence terms for final deliverables should be stated in the applicable agreement. Unless otherwise agreed, pre-existing tools, methods, reusable code and third-party assets remain subject to their existing ownership or licence terms.
The client confirms that materials supplied to us may be used for the agreed work and do not knowingly violate another party’s rights.
Website content
Information on this website is provided as a general description of our approach. It is not a guaranteed specification, quotation, professional legal advice or promise of a particular business outcome.
We may correct, update or remove website content when needed.
Third-party tools and links
The website may link to or load services such as WhatsApp, Google Maps and configured measurement technologies. Their availability and handling of information are governed by their respective providers.
Performance expectations
Marketing, website and hospitality operating outcomes depend on factors including the offer, market, competition, property conditions, staffing, resources, customer journey and third-party platforms.
We do not guarantee rankings, revenue, occupancy, profit, leads, ROI, ROAS or another specific result unless a separately signed agreement explicitly and lawfully provides otherwise.
Limitation of liability
Nothing in these terms excludes a responsibility that cannot legally be excluded. Subject to any specific written agreement, each party should take reasonable steps to reduce avoidable loss.
We are not responsible for decisions made solely from general website information or for third-party outages, policies or account actions outside our reasonable control.
Changes to these terms
We may update these website terms when our services, website or working practices change. The date shown on this page identifies the current published version. Project-specific agreements remain governed by their own amendment terms.
Contact information
Questions about this page or the information handled through the website can be sent to info@flipperdigital.com.
Flipper Digital Media4/184 Gayeshpur, Kalyani, Near AIIMS Hospital
Kalyani, West Bengal, India, 741234
